📄️ Step 1: Customer
The first step in creating a booking is entering the customer's contact information and recording how they are making the booking. This ensures every booking is linked to an identifiable customer record.
📄️ Step 2: Booking
The Booking step is where you choose the details of the reservation — what activity is being booked, when it takes place, and how many guests are attending. The system calculates the price automatically as you make your selections.
📄️ Step 3: Add-Ons
The Add-Ons step lets you include optional extras with the booking. Add-ons are additional products or services that can be attached to a reservation to enhance the customer's experience.
📄️ Step 4: Review & Pay
The Review & Pay step is the final step before confirming a booking. Here you review the full price breakdown, set the deposit, optionally apply a promo code, add any notes, choose a payment method, and confirm the reservation.
📄️ Booking Notifications
After a booking is confirmed, ActiveBooker automatically sends notifications to the customer and to the location's admin team. No manual action is needed — all notifications fire as part of the booking confirmation process.
📄️ Price Breakdown
When you create a booking, ActiveBooker automatically works out the total cost and shows you a full breakdown before you confirm. This page explains how that calculation works, step by step, so you always know where each number comes from.