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Booking Types

Overview​

The Booking Types page provides a comprehensive interface for managing all booking types within your ActiveBooker account. Booking types define the different reservation options available to your customers, including their duration, availability, and custom settings.

Accessing Booking Types​

Navigate to Activities > View Detail > Booking Types from the main sidebar to access the Booking Types List page.

Page Components​

Activities Booking Types

Information Banner​

ℹ️ Note: Booking type lists are currently identical across all activities and main account. Activity-specific booking type management features are coming soon.

Located at the top of the page, a blue informational banner explains:

  • Booking type lists are currently identical across all activities and main account
  • Activity-specific booking type management features are coming soon
  • Users can click View Detail to configure price, dynamic pricing, time slots, and other settings for specific booking types
  • All changes are specific to the activity and booking type combination

Search and Actions Bar​

Located below the information banner, this section includes:

ElementDescription
Search FieldSearch booking types by keyword using the Search keyword input field
Refresh ButtonClick to reload the booking types list and fetch the latest data
Add Booking Type ButtonCreate a new booking type by clicking the + Add Booking Type button

Booking Types Table​

The main table displays all booking types with the following columns:

Column Reference​

ColumnDescriptionSortableFormat
NameDisplays the booking type name✅ YesText
DurationShows booking duration❌ NoH:MM
CustomIndicates custom duration usage❌ NoYes/No
StatusShows operational status❌ NoActive/Inactive
Last UpdatedTimestamp of last modification✅ YesDate, Time (TZ)
ActionsAvailable actions for the booking type❌ NoButtons

Name Column​

  • Displays the booking type name
  • Sortable: Click header to sort ascending/descending
  • Shows arrow indicator (↑/↓) for current sort direction

Duration Column​

  • Shows the booking duration in hours and minutes
  • Format: H:MM (e.g., 4:00 for 4 hours, 2:15 for 2 hours 15 minutes)
  • Displays − for custom duration booking types
  • Indicates the length of time allocated for each booking

Custom Column​

  • Indicates whether the booking type uses custom duration
  • Values: Yes or No
  • Custom duration allows setting the duration for each booking individually at the time of booking creation

Status Column​

  • Shows the current operational status of the booking type
  • Values:
    • Active: Booking type is enabled and available for use
    • Inactive: Booking type is disabled and not available for bookings

Last Updated Column​

  • Displays the timestamp of the most recent modification
  • Sortable: Click header to sort by date
  • Format: Date, Time (Timezone offset)
  • Example: Jan 3, 2026, 3:30 AM GMT+5:45
  • Shows arrow indicator (↑/↓) for current sort direction

Actions Column​

Contains three action buttons for each booking type:

ActionIconDescription
View Detail👁️ EyeOpens the booking type detail view with nested tabs for Price, Dynamic Prices, and Time Slots configuration
Edit✏️ PencilOpens the booking type editor modal to modify basic settings
Delete🗑️ TrashRemoves the booking type (with confirmation prompt)

Common Tasks​

Searching for Booking Types​

  1. Click on the search field labeled Search keyword
  2. Enter your search term (booking type name or keyword)
  3. Press Enter or click the search icon
  4. The table will filter to display matching results

Adding a New Booking Type​

  1. Click the + Add Booking Type button in the top-right corner
  2. Fill in the required information:
    • Booking type name
    • Duration
    • Custom Duration (if applicable)
    • Type (Hourly, Party, Rental)
    • Status (Active/Inactive)
    • Visible to Guests
    • Visible to Members
  3. Click Save to create your new booking type
  4. Configure additional settings (Price, Dynamic Prices, Time Slots) using the View Detail action

Viewing Booking Type Details​

  1. Locate the booking type in the table
  2. Click the View Detail button (👁️ eye icon) in the Actions column
  3. The system will redirect you to the booking type detail view
  4. Navigate between the following tabs:
    • Price: Configure standard pricing for the booking type
    • Dynamic Prices: Set up variable pricing based on time, day, or season
    • Time Slots: Define available time slots for this booking type

Editing a Booking Type​

  1. Locate the booking type in the table
  2. Click the Edit button (✏️ pencil icon) in the Actions column
  3. Modify the desired fields:
    • Booking type name
    • Duration
    • Custom Duration (if applicable)
    • Type (Hourly, Party, Rental)
    • Status (Active/Inactive)
    • Visible to Guests
    • Visible to Members
  4. Click Save to apply your changes

Activating or Deactivating a Booking Type​

  1. Click the Edit button for the desired booking type
  2. Change the Status field to Active or Inactive
  3. Click Save to apply the changes
  4. Result:
    • Active booking types are available for customer bookings
    • Inactive booking types are hidden from the booking interface

Deleting a Booking Type​

  1. Click the Delete button (🗑️ trash icon) in the Actions column
  2. Review the confirmation prompt carefully
  3. Confirm the deletion
  4. The booking type will be permanently removed

⚠️ Warning: Deleting a booking type may affect existing bookings and historical data. Ensure this action is necessary before proceeding.

Sorting the Table​

  1. Click on the column header for Name or Last Updated
  2. First click: Ascending order (↑ arrow appears)
  3. Second click: Descending order (↓ arrow appears)
  4. The table will reorder based on your selection

Understanding Duration Format​

Duration values indicate the length of each booking session:

DisplayMeaning
1:001 hour
1:151 hour 15 minutes
2:152 hours 15 minutes
4:004 hours
−Custom duration (set individually per booking)

💡 Tip: Durations can be customized based on your activity requirements and customer needs.

Tips and Best Practices​

Naming Conventions​

  • ✅ Use clear, descriptive names that customers will understand
  • ✅ Maintain consistent naming patterns across all booking types
  • ❌ Avoid special characters that might cause technical issues
  • 💡 Include key differentiators in the name (e.g., "Standard Lane - 1 Hour", "Premium Lane - 2 Hours")

Duration Planning​

  • ⏱️ Set durations based on actual service delivery time
  • 🧹 Include buffer time for setup and cleanup if needed
  • 👥 Consider customer experience when setting time limits
  • 🔄 Use custom duration for flexible booking scenarios

Status Management​

  • 💾 Keep unused booking types inactive rather than deleting them
  • 🔍 Regularly review active booking types to ensure they're still relevant
  • 🌙 Deactivate booking types during off-seasons or maintenance periods

Troubleshooting​

Booking Types Not Displaying​

Symptoms: The booking types list appears empty or doesn't load

Solutions:

  • Click the Refresh button to reload the list
  • Verify your internet connection
  • Confirm you have appropriate permissions
  • Check browser console for error messages

Cannot Edit or Delete​

Symptoms: Edit or Delete buttons are disabled or action fails

Solutions:

  • Verify you have the necessary administrative permissions
  • Check if the booking type is currently in use (may restrict deletion)
  • Contact your system administrator for access issues
  • Ensure the booking type belongs to the current activity context

Search Returns No Results​

Symptoms: Search doesn't return expected booking types

Solutions:

  • Clear the search field and try again
  • Check for spelling errors in your search term
  • Verify that booking types exist matching your criteria
  • Try broader search terms
  • Click Refresh to ensure you have the latest data